LightInTheBox is an online store that offers a variety of LED lighting options, including bulbs and dimmer switches. LightInTheBox takes a bit longer to ship orders than brick-and-mortar shops. LightInTheBox remains a legitimate company, despite the slower delivery times. However, LightInTheBox does not usually offer a warranty and may not be able to provide any recourse beyond 30 days.
7.393 reviews
Reviews of Light In The Box generally focus on the shipping time for their products, which can sometimes be long, particularly for the wigs. Many customers have complained about the processing times and asked for refunds. The company currently ships out of China.
Overall, LightInTheBox has a 3.5-star rating from 549 qualified reviewers. Most customers are satisfied. But, some customers have reported problems with customer support. They may also ship incorrect sizes and have a confusing website. Their catalogue is quite affordable, and most customers are satisfied.
Customer satisfaction
Customers are not satisfied if you go beyond the call of duty. Instead, customers should be satisfied and the energy they expend can be used to support other activities. CES is a great way to measure customer loyalty. Using the appropriate metrics can help transform CES into an effective strategy.
In order to effectively measure customer satisfaction, you need to gather data on multiple factors. This requires creativity, as well as the ability to analyze data. There is no single perfect metric. All data collected are the true measure of customer satisfaction.
Shipping methods
Shipping rates for LightInTheBox products vary depending on the shipping method you choose and your location. Shipping costs for LightInTheBox products average around $5. The cost of shipping depends on a number of factors, including destination, weight, and delivery time. International shipments can take up to 10 to 20 days for delivery. Choose Express Delivery or Priority Mail to get your LightInTheBox products faster.
USPS is the best shipping option for small packages. The USPS has several shipping methods, including Priority Mail and First Class Mail. Priority Mail for light packages is the best option, provided that the package weighs under 13 ounces. Shipping distance is also important.
Return policies
Light in a Box has a return policy that is suitable for you. You'll find that their return policies can vary greatly depending on the product. It is possible to not return items that are defective or in poor condition. You might also not be permitted to return expensive items.
The return policy for Light in a Box products is straightforward. Return it to us if you aren't satisfied with your purchase. The retailer will replace the purchase price but not shipping costs. You can also return items within seven day of receiving them provided that they are unworn, unwashed and in the original packaging. Returns must also include a Return or Exchange form.
Legitimacy
Light in a Box is a company selling fashion accessories and electronic gifts. Although the company has a great number of products and a reputable reputation, it has faced many complaints from customers. Customers are complaining about poor customer service, slow shipping and ineffective chat system. Customers have also complained that Light in a Box products are not as described. Technical support after sales is also poor.
To make an informed purchasing decision, you can read product reviews by real customers. These reviews will help you decide if the product meets your expectations. Only customers can review the product. Good reviews mean the product is worth buying and bad reviews mean it is not. I only recommend buying products with at least 70 reviews and an average star rating of 4.7. LightInTheBox has a policy about returns. In many cases, the return process is difficult and costly.