It does not matter if you buy a Hyundai new or used, but it is crucial to understand its reliability. It is known for producing reliable, safe and affordable vehicles. Hyundai offers a five year, unlimited mileage warranty. Many of its vehicles are also covered by America's Best Warranty. However, there are a few models that suffer from reliability problems.
Hyundai's fuel economy ratings were inaccurate in 2012. The company lowered the combined city and highway mileage of its vehicles by 1-2 miles per gallon. These problems were discovered in EPA audits of Hyundai cars. Hyundai agreed to make several changes to improve its fuel economy ratings.
Hyundai made a commitment to partner with government agencies for the development of new testing procedures in order to improve the accuracy its fuel economy ratings. Hyundai provided information to a multistate working group. Hyundai offered a reimbursement program to help customers who were affected. Customers could also receive a lump payment in lieu of mileage verification. Hyundai will give up 2.7 million greenhouse gas emissions credits. These changes will continue to be implemented by Hyundai.
Hyundai Motor America is also working to improve fuel economy ratings. Hyundai Motor America recently adjusted its fuel economy ratings to reflect the 2011 model year. For 2013, the adjusted fuel economy ratings are 29 mpg. Hyundai has also established a certification test group that will oversee data management, training, and testing. Hyundai is also looking into ways to improve repeatability and precision in fuel economy testing.
Hyundai has a long tradition of making reliable vehicles. This has paid off. Hyundai has been a strong competitor to Ford, Volkswagen and other major manufacturers. In addition, Hyundai's commitment to quality has led to good consumer data and great crash test results.
Hyundai has been awarded for its vehicles. Union of Concerned Scientists named Hyundai "Greenest Automaker". This is a recognition that Hyundai has significantly reduced its greenhouse gas emissions. Insurance Institute for Highway Safety awarded Hyundai an "Insurance Institute for Highway Safety" rating for their reliability. Hyundai also received a five star rating from National Highway Traffic Safety Administration.
Hyundai's commitment to quality and reliability has also helped the company become one of the most popular vehicles in the United States. Hyundai's low cost of ownership makes it easy to justify the expense of buying a Hyundai. But the company has had some problems with reliability. Customers have had issues with quality in their Hyundais over the past three to five years. Many complaints resulted from these problems.
Hyundai's overall reliability score of 4.4 stars is excellent. The score is based upon customer satisfaction, price competivity and the breadth as well quality of the offered features. Based on a combination from 36 Hyundai ratings on seven features, the company received an overall score.