Google Play app reviews can be crucial to your app's success if you are a new developer. You can improve the quality of your reviews by addressing user issues and concerns quickly. You must respond quickly to bugs reports and feature requests. To track reviews and to ensure that your team does the right thing, you can use personalized tags. AppFollow is a great way to keep track of negative reviews.
Reviewers
There are many ways developers can respond to reviews within the Google Play store. One method is to use an app which will automatically reply a user's review. This eliminates the need of a developer to log in to the store and manually reply each review. Replyin Appbot has pre-written replies that can reduce the time it takes to respond. The app also allows for integration with Zendesk/Freshdesk, allowing teams to quickly respond.
Another option is an in-app flow for reviewing. This can trigger at any point during the user's journey. The flow should prompt users to rate the app, leave comments and then submit the review for Google Play.
Ratings
The ratings of your Google Play app are an important part of your app's success. These reviews can not only show how users feel about the app but also give you a benchmark against your competition. If you notice a trend in negative reviews, you can respond to them and increase your app's rating.
Google recently modified the way it rates apps. The new algorithm gives more weight to ratings that were made on the latest version of an app. This is good news for all app companies.
Filters
Filters allow you to reduce the number reviewers that appear on an app. You can use basic filters such as category or price. You can also use advanced filters to refine your search. You can select to see only 1-star reviews. These reviews are helpful to determine if users have issues with an app.
These filters can help you find better apps or new apps. These filters will allow you to reduce your search time and help you save time. You can combine them with the existing filters or pick any combination of them.
Responses
It is important that app developers respond to Google Play reviews. If a user reports a bug in your application, it's important to thank them. Responding to reviews in a timely manner will increase your app's visibility in Google search results. To speed up the process, it is a good idea to use a reply template.
It is possible to build loyalty by responding to user reviews. Many users leave long reviews and you should reply. You may disagree with the content of reviews but you must address any concerns users may have. This will help you address concerns raised by your users and reduce support queries.
Localization
You must consider the localization of your app when you develop it if there are to be users. Before you can begin to develop your app, you need to identify the target language as well as your localization needs. This should be done as soon and as quickly as possible. Factors such as vocabulary expansion, script needs, character spacing, and wrapping restrictions should all be considered. Plan for left-to–right support, too.
Numerous services allow developers to localize their text. App Radar is one such service. It allows developers the ability modify text for multiple locales simultaneously. Bulk editing is available for all your store listing fields. This allows you to respond to customer reviews in one session. Bulk editor allows you to filter reviews by country before translating them.